Sales Associate ( Retail Luxury Perfume)

Job description Sales Associate ( Retail perfume and Cosmetics ) • Sales - Responsible for: Meeting or exceeding personal sales per hour goals Being a role model and demonstrating excellent selling skills and customer service Executing successful promotions and special events/pre-sells Driving sales through customer clienteling Work with store management to optimize business to business Achieving assigned sales target Identifying and reducing shrinkage in area • Customer Service - Responsible for: Thanking each customer by name following a purchase Handling each transaction efficiently and accurately Providing a high level of customer service to support Customer Satisfaction Surveys (CSS) Building customer clientele base Recording and protecting personal identifying customer information • General Responsibilities: Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department Ensuring timely set-up including signage for promotional events Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, Maintaining vendor professional dress standards (uniforms) and appearance Cooperating with fellow associates and management Complying with store policies concerning attendance, tardiness, and associate handbook Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager. Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate Skills Minimum Education & Experience: • No education requirement • Experience in retail preferred • Excellent communication skills • Must be able to work a flexible schedule including evenings & weekends, due to shift rotation Physical Requirements: • Ability to use computer keyboard, standard telephone and other related business equipment • Hand manipulation to remove sensor tags • Task demands vary in each department because of the different types of merchandise