Emirati Patient Relations Executive - Part-Time (20 or 30 hours/week)

Job description Are you an Emirati professional passionate about making a difference in your community through healthcare? Al-Futtaim Health invites UAE Nationals to join our Patient Relations team at HealthHub Clinics in JVC and Festival City, Dubai, on a flexible part-time basis. Key Responsibilities: • Provide end-to-end operational support to patients, including insurance, appointments, invoicing, and general customer service. • Ensure accurate flow of medical information and patient data between physicians, patients, and third-party payers using medical coding protocols. • Act as a liaison for insurance claims, billing, and payment parties. • Organize and manage patient records and clinic paperwork. • Deliver high-level customer service, guiding patients and supporting clinic operations. • Handle cash, credit, and insurance payments, reconcile transactions, and maintain financial records. • Support a safe and welcoming clinic environment, participating in safety and process improvement initiatives. • Collaborate with multidisciplinary teams to ensure the best patient care at all times. Why Emirati Professionals Choose HealthHub: • Serve Your Community – Make a real impact in Dubai’s healthcare landscape. • Flexible Hours – Choose between 20 or 30 hours per week to suit your lifestyle. • Prime Locations – Work in modern, fully equipped HealthHub Clinics at JVC and Festival City. • Career Growth – Access training, mentorship, and development tailored for Emiratis. • Inclusive Culture – Join a team that celebrates your heritage and ambition. • Competitive Package – Attractive salary, performance bonuses, and benefits including health & life insurance and generous leave. Skills Who You Are: • UAE National with a graduate degree (any stream) and relevant qualifications. • DHA license or eligibility. • Minimum 2 years’ experience in insurance, cash handling, customer service, or invoicing. • Fluent in English (Arabic is an advantage). • Excellent computer literacy and documentation skills. • Knowledge of medical insurance coding, invoicing, cash handling, and customer relations. • Strong communication, presentation, analytical, and decision-making skills. • Adaptable, collaborative, and committed to excellence in a fast-paced healthcare environment.