Sales Executive - Customer Experience Solutions

Job description Job Summary: We are seeking a dynamic and results-driven Sales Executive to join our team, focusing on Customer Experience Solutions (Omni Chanel Contact Centre Platforms, Helpdesk Solutions, AI Voice & Chat Bot Solutions , Survey Solutions, Customer & Employee Experience Solutions). The ideal candidate will have a strong background in sales, excellent communication skills, and a passion for delivering exceptional customer experiences. Key Responsibilities: Prospecting and Lead Generation: Identify and reach out to potential clients through various channels, including cold calling, networking events, and referrals. Consultative Selling: Understand client needs and present tailored solutions that align with their business objectives. Relationship Building: Develop and maintain strong relationships with clients by providing exceptional customer service and addressing any concerns. Negotiation: Negotiate terms, pricing, and contracts to secure profitable deals for both the company and the client. Account Management: Manage existing client accounts, ensuring customer satisfaction and seeking opportunities for upselling or cross-selling additional products or services. Market Research: Stay informed about industry trends, competitor activities, and market conditions to identify new sales opportunities. Sales Strategy Development: Collaborate with sales managers to develop effective sales strategies, set targets, and achieve revenue goals. Performance Tracking: Monitor sales metrics, track progress against targets, and generate reports to evaluate performance and identify areas for improvement. Skills Key Skills and Qualifications: Proven experience as a Sales Executive or in a similar role. Knowledge: Strong understanding of CX solutions from OEM brands (Like Exotel , Genesys , Cisco , Avaya ,Madellia, Qualtrics, Xebo etc..) Excellent communication and negotiation skills. Strong customer focus and ability to understand client needs. Proficiency in CRM software and MS Office. Ability to deliver engaging presentations. Strong business acumen and problem-solving attitude. Resilience and persistence in achieving sales targets. Preferred Qualifications: Experience in the Customer Experience Solutions industry. Knowledge of the ME market and business landscape. Bachelor’s degree in Business, Marketing, or a related field. Should have 3-5 years experience in CX or Application sales etc. This job post has been translated by AI and may contain minor differences or errors. Preferred candidate Residence location Kuwait Apply now Email to Friend Complete Questionnaire • Attach a Cover Letter • Email to Friend • Send Me Similar Jobs Send Me Similar Jobs • Save • Follow This Company • Unfollow This Company • Print • Report this job --- Compare your profile with other applicants Cancel Cancel You’ve reached the maximum limit of 15 job alerts. To create a new alert, please delete an existing one first. MANAGE Job alert created for this search. You’ll receive updates when new jobs match. Manage alerts • Attach a Cover Letter • Complete Questionnaire • Follow This Company • Unfollow This Company • Print • Report this job • Share + Email + Messenger + WhatsApp + WhatsApp + X + Facebook Are you sure you want to unapply? You'll no longer be considered for this role and your application will be removed from the employer's inbox. People who applied to this job also applied to • logo") Project HSE Manager Combined Group Contracting Company (K.S.C.C) Al Kuwait · Kuwait · Easy Apply • Sales Supervisor Mohamed N. Al Hajery and Sons Co. LTD Kuwait · Easy Apply • Administrative Assistant - Male Confidential Company Al Kuwait · Kuwait · Easy Apply People who viewed this job also viewed • Sales Representative Ain Real Estate - Force Holding Kuwait · Easy Apply • Sales Executive AlBabtain Group of Companies Al Kuwait · Kuwait · Easy Apply • مو