Account Manager- IT business

Job description Basic Scope of Job Responsible for managing a portfolio of clients, driving new business, and maintaining relationships with clients to ensure their needs are met Qualifications Degree in Computer related IT Duties And Responsibilities ·       Minimum 5 years of experience in IT business ·       Ability to penetrate new clients and generate leads ·       Strong communication and interpersonal skills ·       Experienced in IT related products and services ·       Ability to manage multiple accounts and projects simultaneously ·       Strong negotiation and closing skills ·       Build and maintain strong relationships with clients ·       Develop and execute strategies to meet or exceed sales targets ·       Identify opportunities to upsell or cross-sell products and services ·       Present new products and services to clients and lead negotiations for new contracts ·       Create and maintain account plannning that align with client goals and business objectives ·       Conduct regular reviews with clients to ensure satisfaction and address any potential issues ·       Work closely with internal teams such as marketing, technical, presales and admin to ensure client needs are met ·       Participate in product development feedback based on client insights ·       Coordinate with the other sales team to meet overall sales goals and share best practices ·       Track and report on account performance, sales metrics, and client satisfaction ·       Analyze client data and feedback to identify opportunities for improvement ·       Prepare and negotiate contracts, proposals, and agreements ·       Ensure timely renewals and account retention Skills Responsible for managing a portfolio of clients, driving new business, and maintaining relationships with clients to ensure their needs are met