UAE National | Sales Assistant | Retail | Toys R Us | Galleria Mall

Job description Overview Of The Role: • The Sales Supervisor is responsible for coordinating and overseeing the effective management of the shop floor, bridging the gap between sales staff and store management. They play a crucial role in client and business development, selling and floor management, and ensuring smooth operational functions of the store. A successful Sales Supervisor will demonstrate leadership presence and act as a role model in sales leadership, facilitating robust client relationships, extensive product knowledge, and supporting store objectives. What You Will Do: Client and Business Development • Support the team in building long-term client relationships, leveraging different clienteling tools. • Enhance the "client state of mind" amongst the team. • Ensure extensive product knowledge within the team. • Support store management in achieving business objectives, projects, and initiatives such as reporting, sales analysis, and product training. Selling & Floor Management • Effectively oversee the shop floor to ensure maximum floor coverage during peak trading periods. • Act as a role model demonstrating sales leadership to the team. Operations • Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing the facility. • Accurately process all POS transactions and inventory functions such as transfers, receiving, repairs, and damages to maintain the integrity of the inventory. • Ensure adherence to loss prevention policies and operational procedures. Leadership presence • Exemplary performer across all functions. • Effectively resolve customer complaints, exchanges, and inquiries. • Liaise between staff and management regarding potential performance concerns. • Propose and implement action plans to deliver efficient processes and organization of the store. • Educate the team on sales plans, personal sales goals, and KPIs. Others • Act as an ambassador of the brand, culture, quality, and know-how. • Ensure store presentation standards are achieved and maintained. Skills Required Skills To Be Successful: • Strong leadership and team management abilities. • Effective communication and client relationship building skills. • Operational skills including POS and inventory management. • Ability to analyze and report on sales performance and initiatives. What Qualifies You For The Role: • High school education or equivalent preferred. • 6 months to 1 year of experience in the retail or hospitality industry, preferably in a senior sales or supervisor role. • Good command of business English, both written and verbal. • Proficiency in computer skills, including Outlook, Excel & SAP, and detailed report analysis skills. • Strong level of numeracy and literacy skills.