Sales Supervisor | Retail | Sandro/ Maje The Avenues Mall, Kuwait

Job description Overview of the role: To provide a high level of customer service through excellent knowledge of products and procedures, to rotate through departments as required and assist in all store-related tasks. To assist the Department Manager / Store Manager with the general day-to-day running of the Department and Store. Act as Duty Manager as required. To effectively contribute to the achievement of the annual budget. What you will do: Excellent Customer Service • To provide a high level of customer service at all times both internal and external, by being aware of the product categories and being able to assist and advise customers professionally. Operational Effectiveness • Assist the Store Manager with the day-to-day Store Operations including opening and closing Duty Management cover and other security aspects. To run the department in the absence of the Department Manager if required. • To be able to train new staff on the Point of Sale (POS) operation and to be responsible for corrective action at the POS. To deal with any customer issues arriving at the POS to ensure smooth customer service is uninterrupted. • To supervise the receiving and display of goods by the approved procedures when required to ensure products are available for customer purchase. • When required to assist in other events such as stock take, new store openings, etc. Store Compliance • To assist with ensuring compliance with in-store procedures about pricing and ticketing to ensure that customers are aware of product prices and to protect the company against any loss related to incorrect pricing. People Development • To assist with the training and ensure that Sales Assistants apply the “Brand Merchandising Principles” at all times ensuring a corporate image is achieved and that the brand has the best possible looking stores in its product category. Skills Required Skills to be successful • Extensive experience in Sales, Marketing and Operations and working in the retail/ brand management industry specifically in Fashion. • Sound in-depth knowledge of the market, brand positioning and trends. • An understanding of the current economic situation and impacts of potential threats and competitors. What equips you for the role: Minimum Qualification and Knowledge: Education: High School Diploma or equivalent Minimum Experience: Minimum 2 years of Retail Sales experience preferably in leading or supervising a team. Job-Specific/Technical Skills required to complete the tasks: • Good verbal communication skills • Some heavy lifting • Ability to stand for a minimum of 8 hours • Strong Customer Service This job post has been translated by AI and may contain minor differences or errors. Apply on company site Email to Friend Complete Questionnaire • Attach a Cover Letter • Email to Friend • Send Me Similar Jobs Send Me Similar Jobs • Save • Follow This Company • Unfollow This Company • Print • Report this job --- Compare your profile with other applicants Cancel Cancel You’ve reached the maximum limit of 15 job alerts. To create a new alert, please delete an existing one first. MANAGE Job alert created for this search. You’ll receive updates when new jobs match. Manage alerts • Attach a Cover Letter • Complete Questionnaire • Follow This Company • Unfollow This Company • Print • Report this job • Share + Email + Messenger + WhatsApp + WhatsApp + X + Facebook Are you sure you want to unapply? You'll no longer be considered for this role and your application will be removed from the employer's inbox. People who applied to this job also applied to • Sales Executive Al Mulla Group Al Kuwait · Kuwait 30+ days ago · Easy Apply • Sales Associate Inner Flow Hawali · Kuwait 30+ days ago · Easy Apply • Head Butler — Private Villa Confidential Company Jeddah · Saudi Arabia · Easy Apply People who viewed this job also viewed • Sales Representative Ain Real Estate - Force Holding Kuwait